A first deposit bonus often becomes the deciding factor when choosing where to play. Many newcomers focus solely on welcome offers, disregarding other essential features of a poker room. Evaluating all factors collectively is a smarter approach, and the quality of customer support is a key aspect. Let’s discuss how PartyPoker support operates and how it can help you.
Overview of the PartyPoker Platform
PartyPoker is one of the most iconic brands in online poker. It has been on the market since 2001 and, until 2006, led the industry in player numbers.
After leaving the US market, PartyPoker ceded its top spot to PokerStars. Over the next decade, PartyPoker gradually lost popularity due to management missteps, compounded by increased regulatory scrutiny of online poker.
In 2016, GVC Holdings acquired the brand. The new management revamped the loyalty program and increased guarantees for tournament series, reigniting audience interest. Here’s what makes PartyPoker appealing:
- Welcome Bonus: New players receive a 100% first deposit bonus up to €500, with a 90-day window to fulfill the requirements. A minimum deposit of €10 is needed for activation. Additionally, players get €40 in PartyDollars (P$), usable in cash games, tournaments, and spins.
- Weaker Field: Professional players often prefer platforms like GGPoker or PokerStars. PartyPoker’s player base is less competitive. Many regulars left after tracker software was banned. Additionally, there are numerous casual players from betting platforms like Bwin, Coral Poker, and Ladbrokes—all under the Entain umbrella alongside PartyPoker.
- Diamond Club Loyalty Program: Spin players receive up to 45% rakeback. For other players, cashback is capped at 20%.
- Multitabling: Players can open up to 16 tables simultaneously on PartyPoker, a stark contrast to platforms like PokerOK or PokerStars, which limit cash games to four tables.
While PartyPoker’s strengths are notable, its drawbacks include the ban on tracker software and a modest rakeback program. These issues pale compared to the outdated software. PartyPoker’s client was considered obsolete a decade ago, and despite updates, it still lags behind industry standards.
PartyCaption software helps improve multitabling and automates routine actions. Players can purchase PartyCaption and other poker software from the GipsyTeam store.
PartyPoker offers No-Limit Texas Holdem, Pot-Limit Omaha, and Five-Card Omaha. Players can enjoy cash games, spins, tournaments, and a Sit & Go tab. The minimum limit for cash games is NL2, and the maximum is NL20000.
A few years ago, PartyPoker hosted major online festivals, second only to GGPoker and PokerStars in terms of guarantees. While large series are now less frequent, players can still win $1,000,000 in spins with buy-ins starting at $5.
Resolving Issues: How to Contact PartyPoker Support
Customer support can expedite processes like bonus activation, document verification, and payment processing. Here’s how to contact PartyPoker support:
- Visit the official PartyPoker website.
- Click on the "Contact Us" button, located near the bottom-right corner of the homepage.
- A list of FAQ topics will appear. Select any FAQ option.
- In the lower section, find the "Do you need any more help?" field and click "Yes."
The new window offers three support options:
- Live Chat: Players interact with a bot rather than a live operator.
- Phone: Available from 1:00 AM to 6:00 AM ET.
- Email: Instead of a direct email address, players fill out a form with personal details, including name, date of birth, email address, and issue description.
The page also includes an upload button for documents, allowing players to send photos of their passport and utility bills for verification purposes.
PartyPoker on GipsyTeam
You can find answers to many PartyPoker-related questions in the dedicated thread on the GipsyTeam forum. The first post includes solutions to common issues:
- How to link a PartyPoker account to GipsyTeam.
- Whether freerolls are available on the platform.
- Payment methods for deposits.
- Availability of internal player transfers.
- Details about the first deposit bonus.
- Steps to resolve access issues if you can’t log in to PartyPoker.
Before PartyPoker’s exit from certain markets, its representatives actively addressed user inquiries on the forum.
Poker Sites Available for Players
In 2022, several popular brands like PokerStars, 888Poker, and PartyPoker exited specific regions. However, platforms such as GGPoker , PokerKing, RedStar Poker, and BetOnline continue to operate.
- Increased first deposit bonus
- Increased rakeback and reloads
- Help with deposits and cashouts
- Access to private freerolls
- Round-the-clock support
To find the best platform, use detailed reviews, customer feedback, and ratings check out more articles by GipsyTeam. Each poker room overview includes information about registration, verification, software quality, payment methods, rakeback programs, and available poker disciplines.
User comments supplement these reviews, providing insights into payment processing speed, player pool quality, and customer support efficiency.
Explore our other articles to learn more about poker, such as how to master poker strategies or where to play online poker for real money. Discover how to claim bonuses when registering on Pokerdom, quickly learn poker rules, and find out what attracts players to poker clubs like KKPoker and PPPoker.